Samsung Appliance Repair in Revere, MA
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Samsung Appliance Repair in Revere, Massachusetts, Appliance Repair Pros
We provide expert Samsung appliance repair in Revere, Massachusetts and the surrounding coastal neighborhoods including Beachmont, Point of Pines, and North Revere. Samsung appliances are found in many local homes, celebrated for their innovative features like Family Hub screens and FlexWash capability. However, their advanced electronics and dual cooling systems require a technician with specific training to diagnose correctly. Appliance Repair Pros offers focused repair services for Samsung refrigerators, washing machines, dryers, dishwashers, and ranges.
Samsung machines are highly computerized. A failure is often due to a sensor error or a logic board glitch rather than a simple broken gear. We understand the digital architecture of these appliances. We do not rely on guesswork; we use professional diagnostic tools to communicate with the machine’s internal computer. Our team treats your home with respect, using protective mats to shield your floors and maintaining a clean workspace. We aim to explain the issue clearly and provide a durable solution so you can get back to your routine.
Contact us today if your Samsung appliance requires professional attention.
Samsung Appliances We Service in Revere
Samsung pushes the boundaries of appliance technology. This innovation brings convenience but also complexity. We are familiar with the specific service bulletins and update kits required to keep these machines running reliably. From the “Ice Master” systems to the “WaterWall” dishwashers, we know how to fix them.
Common Samsung appliances we repair
- French door refrigerators (3-door and 4-door flex)
- Family Hub smart refrigerators
- Front load and top load washing machines
- FlexWash and FlexDry laundry systems
- Gas and electric dryers
- WaterWall and StormWash dishwashers
- Induction cooktops and convection ovens
- Over-the-range microwaves
What makes Samsung repairs different
- Twin Cooling Plus: Dual evaporators that keep fridge and freezer air separate but require balancing two cooling loops.
- Ice Master Systems: Compact ice makers located in the fridge compartment that are prone to freezing over if not sealed correctly.
- VRT (Vibration Reduction Technology): Complex suspension systems in washers that need precise calibration.
- Digital Inverter Compressors: Variable speed motors that are efficient but cannot be tested like standard compressors.
- WaterWall Technology: A moving spray bar in dishwashers that replaces the traditional spinning arm.
- Main Control Boards (PCB): The “brains” of the unit that are sensitive to power fluctuations.
Why Homeowners Choose Appliance Repair Pros for Samsung Repairs
Expertise in Samsung specific service bulletins
Samsung frequently releases “service bulletins” or update kits to address common issues, such as the ice maker freezing problem in French door models. We stay up to date on these manufacturer recommendations. We know when a repair requires a simple part swap and when it requires a full update kit with new software and sealant to prevent the issue from returning.
Experience with complex electronics
When a Samsung oven shows an SE code or a washer won’t drain, it is often a communication error between boards. We have the skills to trace these electrical faults. We can determine if a user interface board is stuck or if the main power board has failed, ensuring we replace only what is necessary.
Respect for the home and clean work habits
We treat your property with care. Samsung appliances often feature delicate “Black Stainless” or glass finishes that scratch easily. We handle panels and doors gently. We also protect your flooring when moving heavy units and clean up any water or lint debris created during the repair.
Dependable scheduling and clear communication
We know you cannot live without your refrigerator or washer for long. We provide clear time windows for our arrival and stick to them. If we run into delays due to traffic on Route 1A or a previous job, we communicate with you immediately. We want the repair process to be as stress-free as possible.
Service area focus in Revere and nearby areas
We are a local business serving Revere and the immediate surroundings. Whether you are in a condo near Revere Beach or a single-family home in Oak Island, we are nearby. This local focus allows us to respond faster than companies dispatching from outside the area.
Common Problems We Fix in Samsung Appliances
Samsung ice maker is frozen solid
This is the most common issue we see with Samsung French door refrigerators. The ice room gets too warm, causing ice to melt and refreeze into a solid block, jamming the auger.
- Air leak in the ice maker compartment
- Defrost drain tube frozen
- Failed ice maker module
- Auger motor seized
How we diagnose it
We inspect the ice room for frost patterns that indicate an air leak. We check the condition of the sealant and the function of the defrost fan. We often install the official service kit which includes a new ice maker, auger, and main board update.
What you can do right now
Force defrost the ice maker (check your manual for the button combination) to melt the ice temporarily. Do not use a hair dryer as you can warp the plastic liner.
Samsung washer will not drain (5E or nd code)
The washer stops full of water and displays an error code. This is usually a physical blockage or a pump failure.
- Debris filter clogged (coins, lint, hair)
- Drain pump motor failure
- Drain hose kinked behind the machine
- Wire harness damage
How we diagnose it
We drain the water manually and check the debris filter. If the filter is clean, we test the resistance of the drain pump motor. Samsung pumps can sometimes get weak and fail to push water up the standpipe.
What you can do right now
Clean the debris filter located behind the small door on the bottom front of the washer. Have a towel ready for water spill.
Samsung dryer is heating but not drying (vent issue)
The dryer runs, gets hot, but clothes are still damp after a cycle. This is often an airflow issue.
- Clogged home vent duct
- Moisture sensor bars dirty
- Blower wheel stripped
- Heating element grounded (staying on)
How we diagnose it
We check the exhaust airflow. We also test the moisture sensors to ensure they are detecting wet clothes correctly. On Samsung dryers, we check the heating element assembly for continuity.
What you can do right now
Clean your lint trap. Wipe the metal moisture sensor bars inside the drum with a damp cloth to remove dryer sheet residue.
Samsung dishwasher shows LC or LE code (Leak Sensor)
These codes indicate the moisture sensor in the bottom pan has detected water. The unit will pump continuously to prevent flooding.
- WaterWall motor leaking
- Drain hose connection loose
- Door gasket torn
- Overfilling due to water inlet valve failure
How we diagnose it
We pull the unit out and remove the side panels to find the source of the leak. We check the “case brake” assembly on the side of the tub which is a common leak point.
What you can do right now
Turn off the water supply to the dishwasher. If the pump runs continuously, you may need to flip the breaker to stop it.
Samsung oven shows SE or 5E code
This code usually indicates a “Short Error” on the keypad or a sensor issue.
- Touchpad membrane shorted (stuck button)
- Control board failure
- Ribbon cable connection corrosion
How we diagnose it
We test the user interface board. Often, steam from cooking can penetrate the panel and cause a short. We determine if the touchpad can be cleaned or if it needs replacement.
What you can do right now
Flip the circuit breaker off for five minutes to reset the electronics.
Our Samsung Repair Services by Appliance Type
Samsung refrigerator and freezer repair
Samsung fridges are popular for their dual cooling systems, which keep produce fresh but add complexity. We repair cooling failures, ice maker jams, and “Twin Cooling” fan noises. We also address water pooling under the crisper drawers which is caused by a clogged defrost drain.
Symptoms we commonly fix
- Ice maker frozen over
- Loud buzzing fan noise (ice hitting the fan)
- Water leaking inside the fridge
- Freezer cold but fridge warm
- Display blinking
- Compressor running constantly
How we approach the repair
We often install extended drain tubes to prevent the defrost drain from freezing again. For fan noises, we defrost the evaporator and inspect the defrost heater to ensure it is working effectively.
Samsung washing machine repair
We service front load and top load Samsung washers. Common issues include the “spider arm” (drum support) breaking due to corrosion, causing violent shaking. We also fix VRT (Vibration Reduction Technology) sensor errors and door boot leaks.
Symptoms we commonly fix
- nd / 5E (No Drain) error
- UE / dc (Unbalanced Load) error
- Loud banging during spin
- Door locked and won’t open
- Water leaking from underneath
How we approach the repair
We calibrate the weight sensors after any major repair. For banging noises, we inspect the suspension rods (top loaders) or the shocks and spider arm (front loaders).
Samsung dryer repair
Samsung dryers are prone to heating element failure. The element coil can break and touch the housing, causing it to heat continuously or not at all. We replace these with high-quality parts. We also repair squeaky rollers and broken belts.
Symptoms we commonly fix
- No heat
- Heater stays on even when dryer is off
- Rumbling noise
- Timer counts down but dryer doesn’t stop
- Won’t start
How we approach the repair
We check the entire heating assembly, including the thermal fuse and high-limit thermostat. If the element is grounded (touching the metal casing), we replace the assembly and check for airflow restrictions that caused the overheating.
Samsung dishwasher repair
We service both standard rotary dishwashers and the WaterWall models. The WaterWall models use a moving deflector that can get stuck or derail. We also fix the “LC” leak error which shuts down the machine.
Symptoms we commonly fix
- LC / LE code (Leak detected)
- Dishes not clean
- WaterWall reflector not moving
- Not draining
- Top rack slide rail broken
How we approach the repair
For WaterWall issues, we check the magnet and motor sensor that drives the arm. For leak errors, we dry out the sensor and trace the water path to the source.
Samsung oven range and cooktop repair
We repair Samsung gas ranges, electric ovens, and induction cooktops. Temperature regulation issues are common, as are igniters that fail to light the gas. We also replace cracked glass tops.
Symptoms we commonly fix
- Oven temperature erratic
- SE / 5E error on display
- Burner not clicking
- Convection fan noise
- Door glass loose
How we approach the repair
We test the temperature sensor resistance. For SE errors, we inspect the ribbon cable connecting the touchpad to the control board.
Samsung microwave repair
We repair countertop and over-the-range Samsung microwaves. Common issues include the unit running but not heating, or the touchpad becoming unresponsive (SE code).
Symptoms we commonly fix
- No heat
- Turntable not turning
- Display code SE
- Fan won’t turn off
- Door handle broken
How we approach the repair
We verify the high voltage system safety. For SE codes, we often replace the membrane switch or keypad assembly.
Brand Notes for Samsung Chef Collection, Bespoke, and FlexWash
Samsung Chef Collection service and repair
The Chef Collection is Samsung’s premium line featuring precise temperature control and “Virtual Flame” induction technology. These units use commercial-grade components and sophisticated digital displays. Repairs often involve fine-tuning the temperature sensors or replacing LED modules.
Common service situations with these models
- Virtual Flame LED failure on cooktops
- Wi-Fi connectivity issues
- Precision temperature probe errors
- Touch control sensitivity calibration
Why correct diagnosis matters
Parts for the Chef Collection are specialized. We ensure the diagnosis is accurate before ordering these premium components to avoid unnecessary costs.
Samsung Bespoke service and repair
Bespoke appliances feature customizable glass panels and modular designs. While the internal mechanics are similar to standard models, handling the custom panels requires extreme care. We know how to remove and reinstall the glass panels without chipping or breaking them during service.
Common service situations with these models
- Door alignment for panel gaps
- Panel latch issues
- Internal water dispenser leaks
- Beverage Center auto-fill pitcher issues
Why correct diagnosis matters
We take extra time to align doors on Bespoke fridges because misalignment is very noticeable on these flush-front units.
FlexWash and FlexDry service and repair
These laundry units have two separate drums in one machine (a small top loader and a large front loader). This doubles the complexity. Accessing the lower drum components often requires removing the upper drum assembly.
Common service situations with these models
- Upper washer not draining
- Lower washer vibration issues
- Communication error between upper and lower controls
- Top dryer lint filter clogging
Why correct diagnosis matters
These units are heavy and complex. Disassembly takes time. We use precise diagnostics to ensure we are taking it apart for the right reason.
Understanding Common Samsung Error Codes and Warnings
Samsung uses codes that often look like letters or numbers. Reading them correctly is the first step to repair.
- 5E / SE / nd (Washer/Dishwasher): Drain Error. The water is not pumping out.
- 4E / nF (Washer/Dishwasher): Water Supply Error. The unit is not filling.
- dC / UE (Washer): Unbalanced Load. The load is uneven or suspension is bad.
- LC / LE (Dishwasher): Leak Check. Moisture detected in the base pan.
- HE / tE (Dryer/Washer): Heater Error or Temperature Sensor Error.
- SE / 5E (Oven/Microwave): Short Error. Usually a stuck key on the touchpad.
- PC / PC Er (Fridge): Communication error between the door and main unit.
- 8E / 3E (Washer): Motor or MEMS sensor error.
Maintenance Tips for Samsung Appliance Owners in Revere
Regular maintenance can prevent the most frustrating Samsung issues. Here is what we recommend for Revere homeowners.
Defrost the ice maker
If you see frost building up in your French door ice maker, force a defrost cycle or use a steamer to melt it before it becomes a solid block that breaks the auger.
Clean the debris filter
Samsung washers have an accessible filter on the front bottom. Clean this every two months. It catches coins, keys, and hair that can damage the pump.
Wipe the moisture sensors
In your dryer, scrub the two metal bars near the lint trap with a bit of alcohol. This keeps the sensor accurate so the dryer doesn’t stop too early.
Check the dishwasher leak sensor
If you spill water near the dishwasher, it can trigger the LC code. Dry the floor around the unit thoroughly.
Vacuum the fridge coils
Keep the back of your fridge clean. Samsung dual cooling systems rely on good airflow to manage temperatures in both compartments.
Update firmware
If you have a Family Hub fridge or smart washer, check the SmartThings app for updates. Software patches often fix bugs that cause screen freezing or cycle errors.
Serving Revere, Massachusetts and Nearby Areas
We are dedicated to the Revere community. From the busy streets of Broadway to the quiet neighborhoods of North Revere, we are your local appliance experts. We understand the local housing types and are prepared to work in tight spaces or upper floors. We provide reliable service to our neighbors.
- Revere
- Beachmont
- Point of Pines
- Oak Island
- North Revere
- Chelsea
- Winthrop
- Everett
- Malden
- Saugus
Zip codes we serve: 02151
Frequently Asked Questions About Samsung Appliance Repair
Is there a fix for the Samsung ice maker freezing up
Yes, Samsung has released a specific service kit to address this. It involves replacing the ice maker, the auger housing, and updating the control board software, as well as sealing the ice room box. We perform this repair frequently with good results.
What does the 5E code mean on my washer
The 5E (or nd) code means the washer cannot drain. This is usually caused by a clogged debris filter. You can try cleaning the filter located behind the small door on the front of the washer.
Why is my Samsung dryer heating element burning out
Samsung dryer heating elements are prone to burning out if there is any restriction in the vent. The coil sags and touches the housing, causing a short. We replace the assembly and recommend checking your home’s vent duct.
Do you repair Samsung TV or phones
No, we specialize exclusively in major home appliances (white goods). We do not repair consumer electronics like TVs, phones, or tablets.
Why is my dishwasher showing an LC code
The LC code stands for “Leak Check.” The sensor in the bottom pan has detected water. This could be a leak from the unit or water spilled under the cabinet. The unit will drain continuously until the sensor is dry.
Is it worth repairing a Samsung washer with a spider arm failure
The spider arm supports the drum. If it corrodes and breaks, the repair involves completely rebuilding the machine. Depending on the age of the unit, replacement is often the more economical choice for this specific failure.
Can you fix the screen on my Family Hub fridge
Yes, if the screen is glitching or unresponsive, it may be a software issue or a wiring fault in the door hinge. We can diagnose the communication lines.
Is there a Samsung appliance repair technician near me in Revere
Yes, we are a local company based in the area. We serve Revere and the surrounding communities daily, so we can get to you quickly.
Why is my oven showing an SE error
SE usually means “Short Error.” It often indicates that a button on the touchpad is stuck or shorted out, possibly due to moisture/steam cleaning. The keypad usually needs to be replaced.
Do you service the Samsung FlexWash machines
Yes, we service FlexWash and FlexDry units. These dual-drum machines are complex, but we have the training to disassemble and repair them correctly.
Conclusion
Appliance Repair Pros is your local expert for Samsung appliance repair in Revere, Massachusetts. We navigate the complex electronics and innovative features of Samsung machines every day. Whether you have a frozen ice maker or a washer that won’t drain, our team has the diagnostic tools to solve it. We serve our neighbors in Beachmont, Winthrop, and Chelsea with professional, honest repair work. Trust us to get your modern appliances back to working order.
Reach out to us for assistance with your Samsung appliance repair.